Please arrive at least 10 minutes prior to your appointment to fill out proper paperwork. In the event you are running late, Don't Stress! We have reserved your time and we will use your remaing time.You will be charged for your full rate. Please recognize our 24 hour cancellation policy. Without 24 hour notice you will be charged 50% of your appointment. Please call if we can answer any questions you may have. We look forward to meeting you and hope that we will become one of your favorite destinations on the hill.